Pickup and Delivery

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• Q: Are you open for in person shopping?

• A: At this time ordering online for pick up or delivery are the only options.

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• Q: How do I select Delivery?

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• A: Currently you can select shipping in the drop-down menu in the shop cart at checkout. All shipping is 2-day express!

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• Q: When will pickup begin at your location for spring 2024?

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• A: Orders placed between January and the end of April 2024 will be available for pickup starting in June. Orders placed after May 1st will be available beginning in July, 2024.  

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• Q: Do you take back and recycle your pots, inserts, and web trays?

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• A: Yes we would gladly take back our production format of pots, inserts, and web trays. Please do not give us back round pots/another format that you did not get from us. We do not have space or a use for these at this time.

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Shipping

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• Q: Where do you ship your plants?

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• A: We ship plants throughout Ontario and Quebec 2 day express.

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• Q: Whats the minimum order for shipping?

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• A: Minimum order sizes for shipping:

  • Twelve (12) 3.5" pots 

  • Six (6) 5.5" pots 

• Q: What time of the week will my order ship?

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• A: Shipments go out on Mondays and Tuesdays, arriving by Friday.

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• Q: When do plants for Spring 2024 start shipping

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• A: Plants will begin shipping Early June 2024.

• Pre-order for Spring 2024 started in January 2024. Orders will ship in the order they were placed in.

• Orders placed after April 20 2024 are for pick up or shipping in early to mid June 2024

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Availability

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• Q: When will your site inventory be updated?

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• A: Middle of May 2024 will be the next the inventory update

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Return Policy

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• Q: What's your return policy on plants?

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• A: Currently, we do not offer a return policy on our plants please let us know if there was damage in shipping.